Privacy Policy

I. Introduction

Welcome to use the services of TSL Motor Co., Ltd. (hereinafter referred to as “we”)! We deeply understand the importance of privacy to you. Therefore, this privacy policy is formulated to clearly explain to you how we collect, use, store and share your personal information. Please read this privacy policy carefully to ensure that you fully understand and agree to its contents before using our services.

II. Collection of Personal Information

1. Registration and Login Information: When you register an account, we will collect your username, password, mobile phone number, email address, etc. These are used to create and manage your account, ensuring that you can use the website services normally and receive important notifications.
2. Transaction – related Information: During the process of your shopping, payment, return and exchange, etc., we collect order details (such as product information, quantity purchased, order time), payment information (payment method, payment amount, payment time), shipping address, consignee’s name and contact information to complete the transaction process and ensure the safety and smoothness of the transaction.
3. Browsing and Search Records: To optimize your shopping experience, we record the pages you browse on the website, search keywords, etc., so as to recommend products and services that better match your interests.
4. Device and Network Information: When you use a device to access the website, we collect device model, operating system, browser type, IP address, network connection information to ensure the security of the website, analyze the usage of services and optimize performance.

III. Use of Personal Information

1. Service Provision: We use the collected information to provide you with basic functions such as product display, order placement, logistics and delivery, and after – sales service, ensuring that you can complete e – commerce transactions smoothly.
2. Personalized Recommendations: Based on your browsing, purchase history and preferences, we push personalized product recommendations and promotional activity information to improve your shopping convenience and satisfaction.
3. Service Improvement: Analyze the collected data to understand user behavior and needs, and improve website functions, interface design and product categories to enhance service quality.
4. Security Assurance: It is used to prevent fraud, ensure transaction security and prevent illegal activities, protecting the legitimate rights and interests of you and us.

IV. Storage of Personal Information

1. Storage Period: We store your personal information in accordance with the requirements of laws, regulations and business necessity. Generally, relevant information will be saved during the existence of your account and within a certain reasonable period after the completion of the transaction. After the expiration of the period, it will be deleted or anonymized.
2. Storage Location: Your personal information is mainly stored on servers within China. If the data needs to be transferred overseas due to business needs, we will ensure compliance with relevant laws and regulations and take sufficient data protection measures.

V. Sharing, Transfer and Public Disclosure of Personal Information

1. Sharing: Only in necessary circumstances, we share your personal information with affiliated companies and partners (such as logistics providers, payment institutions) to achieve services such as order fulfillment and payment settlement. Before sharing, we will sign a strict confidentiality agreement with them, requiring them to abide by relevant privacy protection regulations.
2. Transfer: We will not transfer your personal information to other companies, organizations or individuals, unless we obtain your explicit consent or in cases such as company mergers, spin – offs, bankruptcy liquidation as required by law.
3. Public Disclosure: We will only publicly disclose your personal information when we obtain your explicit consent, or when required by laws, regulations, judicial or administrative authorities.

VI. Your Rights

1. Right of Access: You have the right to log in to your account at any time to view and edit your personal information. You can also contact us to obtain a copy of your personal information.
2. Right of Correction: If you find that your personal information is incorrect, you can modify it in your account by yourself or contact us to request the correction of inaccurate or incomplete information.
3. Right of Deletion: Under the circumstances that comply with laws, regulations and the provisions of this privacy policy, you have the right to request the deletion of your personal information. For example, after you cancel your account, we will delete most of the information related to your account.
4. Right to Withdraw Consent: You can withdraw your consent to the collection or use of certain personal information at any time. After withdrawal, it may affect the normal use of some service functions.
5. Right of Complaint and Report: If you have any questions or complaints about the processing of your personal information, you can contact us through [contact email/phone number], and we will handle and reply within the specified time.

VII. Protection of Minors

We attach great importance to the privacy protection of minors. Our website services are mainly aimed at adults. If we find that we have collected personal information of minors, we will delete it as soon as possible, unless we obtain the legal consent of their guardians.

VIII. Update of Privacy Policy

We will update the privacy policy in a timely manner according to changes in laws, regulations and business adjustments. The updated policy will be announced in a prominent position on the website. It is recommended that you check it regularly. If you continue to use our services after the policy is updated, it means that you agree to the content of the new policy.

IX. Contact Us

If you have any questions, comments or suggestions about this privacy policy, you can contact us through the following methods:

– Contact Email: [support@tsinglinmotor.com]
– Contact Phone: [+86-153-2017-6080 ]

TSL Motor Co., Ltd.
[1506 Zhengzhong Business Building NO.99 Longcheng Road Shenzhen 518000 China]